The topic under discussion is Why High School Sucks. There are 30 comments. These are customers talking to each other. You should learn almost everything you need to know and come up with lots of neat ideas about how clickable print + printernet publishing can help.
If you have some time on your hands, google "Why HP Sucks" and then "Why Xerox Sucks"
Here's what I got a couple of minutes ago.
Results 1 - 10 of about 19,900 for Why Xerox sucks
Results 1 - 10 of about 669,000 for Why HP sucks.
Results 1 - 10 of about 1,990,000 for Why X sucks
It's amazing what you can learn with a Google Search. But you have to dig through the garbage to find the good stuff.